Loading...
Back to Free Tools

Facebook AI Comment Analysis

Find a Facebook page to generate a comment analysis for. Note this free version only works with organic, if you would like to run a larger report, or include ads you must make an account.

Sijo

Sijo

Comment Analysis Report

E-commerce website

Data from Nov 26, 2019 to Jan 1, 2026

4,190
Followers
51
Comments
D
Grade
64.5
Score
Total Comments
51
Posts Analyzed
104
Top Level Comments
40
D
64.5/100
Overall Score
Brand Engagement โ“˜
10
User Comments
41
Categorized
40
224
Total Likes
2.2
Avg Likes/Post
0.5
Avg Comments/Post
2.6
Total Eng./Post

Sentiment Distribution

Negative (17.5%)
Neutral (40%)
Positive (42.5%)

Score Breakdown

Positive Comments 17 comments
D 42.5%
Neutral Comments 16 comments
D 40%
Negative Comments 7 comments
B 17.5%
Brand Engagement Rate 10 brand replies + 0 brand likes
F 24.39%

General Analysis

The feedback reveals a mix of enthusiastic endorsements and frustrations primarily centered around product durability and customer service issues such as discount code functionality and stock availability. Many customers applaud the quality and aesthetics, praising sheets as the best they have owned and expressing excitement and gratitude. However, several complaints focus on sheets wearing thin, tearing prematurely, unresponsive warranty or replacement offers, and concerns about product sizing or washing instructions. Questions regarding product features and availability suggest a demand for enhanced communication and clearer information from the brand. The overall sentiment cluster indicates opportunities to strengthen customer trust through quality assurance, transparent communication, and improved support to complement a solid base of loyal and satisfied customers.

Customer Avatar

Six skimmable audience signals from posts and comments

Primary audienceConscious Comfort Seekers
Market awarenessLevel 3
Core desirehealthy, restful sleep
Core desireluxury with sustainable comfort
Audience segmentEco-Minded Sleep Enthusiasts
Audience segmentStyle-Savvy Home Improvers

Cross-channel signals

Public reputation and audience activity beyond Facebook comments

Facebook comments reflect enthusiasm for product quality and customer care.

Google reviews emphasize durability and longtime satisfaction but reveal some service questions.

Instagram signals show modest engagement with a steady, image-driven lifestyle focus.

Instagram@sijohome
Open profile โ†—
Followers35,125
Published posts1,683
Avg. comments1.8
Posts in 30 days4
Posting paceEvery 4.7 days
Top formatImage

Calculated from up to 12 recent public posts returned by Meta; hidden counts are excluded.

Comment Breakdown

Posts Checked 104
Total Comments 51
With Text 40
Page Replies 10
User Replies 41

Pain Points

1 Durability issues with sheets and duvet covers
2 Limited availability of sizes and colors
3 Problems with discount and promo codes not working
4 Lack of clear washing and care instructions
5 Difficulty finding specific product variants like candles or shams

Marketing Angles

1 Highlight long-lasting and durable linens
2 Emphasize customer satisfaction and positive testimonials
3 Maintain active and responsive customer support
4 Promote limited editions and color variants
5 Showcase awards, giveaways, and community engagement

Negative Comments

Post ID Comment Date
View Post I bought a king set 7 months ago and the fitted sheet wore so thin in one section that it eventually tore a hole. Was told they would not replace it. Instead offered a 20 percent discount on another setโ€ฆI paid $160 for the set. Surely it should have lasted more than 7 months. 3 years ago
View Post I got the duvet cover from this brand. The duvet cover is not durable. After one wash the stitches started to get loose and button fell apart. The duet cover is also not wrinkle free. Return the duvet cover 3 years ago
View Post I disagree 3 years ago
View Post Park Broom lol. If you like it so much instead of returning it. Iโ€™ll sell it to you. You can bring to korea. This is the last time I trust Facebook ads on bedsheet 3 years ago
View Post Donโ€™t buy from Sijo, I have HUGE holes in sheets after just a year. Buy from Quince instead. 4 years ago
View Post GET THESE SHEETS IF YOU WANT HOLES IN THEM! 4 years ago
View Post Elevate with huge holes in your sheets?? Totally 4 years ago

Neutral Comments

Post ID Comment Date
View Post Hi there! 1 year ago
View Post Is the flat sheet on top of a naked duvet? 10 months ago
View Post Wow. Is this picture Sky? 6 years ago
View Post I have this Blush Eucalyptus Duvet.. do you not have the same color shams in BLUSH Eucalyptus? 1 year ago
View Post HappyHappiesJuly4th Wherever you are? ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡บ๐Ÿ‡ธ 2 years ago
View Post Check message request, please:) 2 years ago
View Post Well said Anni! 3 years ago
View Post When will you get more sizes in your loungewear? I have been checking regularly for months and many sizes in certain colours are not available. 4 years ago
View Post How can I order the rose sandalwood candle? I tried to find it, and couldn't find the candles 3 years ago
View Post Do they ever go on sale? 3 years ago

Positive Comments

Post ID Comment Date
View Post Excited for brighter days and restful nights. Happy Sleep Week!๐Ÿ˜ 9 months ago
View Post ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ 1 year ago
View Post good products 1 year ago
View Post nice products 1 year ago
View Post ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ 1 year ago
View Post Best Sheets I've ever Owned. Thank you! 6 years ago
View Post Love these sheets! 6 years ago
View Post nice products 1 year ago
View Post I've been with Sijo since 2019, with my first linen sheet set. They are still going strong! 1 year ago
View Post Great giveaway thank you for the opportunity 2 years ago