Facebook Ai Comment Analysis

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Brickell Men's Products's Overall Score

C

70.9/100

Comment Sentiment Grades

Category Grade Percentage
Positive Comments C 52.94%
Neutral Comments D 36.76%
Negative Comments B 10.29%
Page Reply Rate D 36.11%

General Analysis

  • Customer feedback is largely positive with many praising moisturizers and face wash products as the best. However, there are some concerns regarding product application methods and inquiries about promotions by high-value customers. Additionally, several irrelevant spam messages have been identified, which detract from genuine customer interaction.
  • The majority of user sentiments are positive, with customers expressing satisfaction and enthusiasm about the products. However, there are some neutral comments focusing on specific product inquiries and ambiguous messages that may be perceived as unsolicited marketing. Ensuring detailed product information and streamlining the ordering process could enhance customer experience, while maintaining clear communication channels will help address concerns about spam.
  • Customer comments indicate generally positive sentiment toward the product quality, natural ingredients, and gifting suitability, with several users expressing satisfaction and trust in effectiveness. There are concerns regarding shipping delays and stock availability that cause frustration and suspicion among some customers. Additionally, questions about pricing, availability in certain regions, and product recommendations reveal opportunities for clearer communication. The presence of some promotional messages and unrelated service offers suggests occasional off-topic content within feedback. Overall, the brand has a strong positive reception but must address logistical and communication issues to enhance customer experience.
  • The comments show a mix of positive sentiments praising products and eagerness to try or buy them, along with neutral or unclear queries mainly about contact, purchasing, or location details. There is a notable demand for better communication, including requests for phone numbers and purchase locations, sometimes expressed in different languages. Overall, customers appreciate the product quality and express enthusiasm, but some face challenges in accessing purchasing information, indicating an opportunity to improve clarity and support.
  • The user comments reflect a need for clearer communication and detailed product information, with some users inquiring specifically about product availability and others providing minimal or ambiguous feedback. This suggests opportunities to improve user engagement through more informative responses and targeted marketing strategies that address regional demands.
  • Comment Breakdown

    • 📌 Posts Checked: 47
    • 💬 Total Comments: 98
    • ❌ Total Comments without Text: 4
    • ✅ Total Comments with Text: 68
    • 💡 Page Replies: 26
    • 🙋‍♂️ User Replies: 72
    • ❌ Negative Count: 7
    • ⚖️ Neutral Count: 25
    • ✅ Positive Count: 36
    • 📣 Page Reply Rate: 36.11%

    Pain Points

    • Uncertainty about product usage
    • Lack of clarity about promotions
    • Spam or irrelevant messages
    • High spending customers seeking benefits
    • Unclear or insufficient product information
    • Difficulty placing orders
    • Concerns about product quality
    • Lack of engagement with promotional offers
    • Spam or unsolicited marketing messages
    • Delayed or missing shipping notifications
    • Stock availability issues
    • Limited product information or unclear pricing
    • Lack of direct product links in responses
    • Concerns about product authenticity or scams
    • Lack of clear contact or purchasing information
    • Unclear or incomplete messages hindering communication
    • Language barriers or mixed-language queries
    • Limited feedback about product experience
    • Requests for product availability and pricing
    • Lack of clear product or service information
    • Unclear user requests and communication
    • Minimal feedback from users
    • Difficulty in understanding user intent

    Marketing Angles

    • Highlight ease of product use with clear instructions
    • Offer clear promotion details for high spenders
    • Showcase product quality and positive user experiences
    • Address customer questions promptly
    • Highlight positive customer testimonials and satisfaction
    • Provide clear product details including scent and usage
    • Offer easy and secure ordering processes
    • Engage customers with tailored promotions and samples
    • Manage and filter marketing communication to avoid spam perception
    • Highlight natural and organic product ingredients
    • Emphasize product effectiveness and user satisfaction
    • Promote gifting potential with themed packaging
    • Focus on convenient travel-size options
    • Leverage customer testimonials and real results
    • Highlight positive customer testimonials and product love
    • Promote VIP membership benefits and exclusive offers
    • Emphasize natural and effective product qualities
    • Encourage sharing detailed feedback and reviews
    • Provide clear communication channels and multilingual support
    • Improve product descriptions and availability details
    • Enhance communication and customer support
    • Encourage detailed user feedback
    • Localize services to regional preferences

    ❌ Negative Comments

    Post ID Comment Date
    View Post I’m supposed to use a brush? 4 months ago
    View Post I ordered $250 worth of products last week. Do I get this promotion? 2 months ago
    View Post Grow your Business Traffic With High Quality Backlinks Please check my good website for paid guest posting. https://techfrisky .co.uk/ https://realitytimez.com https://forbesviewz.com/ https://pinmagzine .co.uk/ https://bizitbrain.com/ Regards Eliana Costa Email: [email protected] 8 months ago
    View Post You are out of stock! uughhh 7 months ago
    View Post Hey Brickell, It's a bit cheeky asking me to review a product that you haven't even sent yet. When I ordered, two weeks ago, the confirmation email said id receive an email when the product was shipped. That still hasn't happened. 2 weeks is not really acceptable and I have pretty much accepted that this is a scam and I've been swindled 2 years ago
    View Post Hey Brickell, It's a bit cheeky asking me to review a product that you haven't even sent yet. When I ordered, two weeks ago, the confirmation email said id receive an email when the product was shipped. That still hasn't happened. 2 weeks is not really acceptable and I have pretty much accepted that this is a scam and I've been swindled 2 years ago
    View Post Selam aleyküm refik azerbaycan istanbul ramide oturuyorum saç için varmı 11 months ago

    ⚖️ Neutral Comments

    Post ID Comment Date
    View Post Hello Dear How are you? I provide guest post services. Are you interested in these services? I have quite a few high-quality sites. I hope they will suit your needs and fit your budget. If you are, continue the conversation with me. I'm waiting for your reply All the best Contact Email: [email protected] 2 months ago
    View Post Hello Dear How are you? I provide guest post services. Are you interested in these services? I have quite a few high-quality sites. I hope they will suit your needs and fit your budget. If you are, continue the conversation with me. I'm waiting for your reply All the best Contact Email: [email protected] 2 months ago
    View Post Hello Dear How are you? I provide guest post services. Are you interested in these services? I have quite a few high-quality sites. I hope they will suit your needs and fit your budget. If you are, continue the conversation with me. I'm waiting for your reply All the best Contact Email: [email protected] 2 months ago
    View Post What scent is you sample kit. Try to place an order and would like the scent of those. 1 year ago
    View Post Link? 1 year ago
    View Post Good Day, I am providing paid guest post service on high-quality websites that will rank your websites on google. 2 years ago
    View Post Available in Canada? 2 years ago
    View Post What was he using for his hair? 2 years ago
    View Post How much 2 years ago
    View Post I’ve just received mine . So far so good . I do have a question about Brickell products. I have dark circles around my eyes . So what is the best product to use for that 2 years ago
    View Post Brickell Men's Products thank you 2 years ago
    View Post Grow your Business Traffic With High Quality Backlinks Please check my good website for paid guest posting. https://techfrisky .co.uk/ https://realitytimez.com https://forbesviewz.com/ https://pinmagzine .co.uk/ https://bizitbrain.com/ Regards Eliana Costa Email: [email protected] 8 months ago
    View Post Hi are these travel sizes? And is the coupon for £10 for UK customers 7 months ago
    View Post where are you you from? 2 years ago
    View Post Colleen 6 years ago
    View Post I think posts about are great who agrees? 6 years ago
    View Post Balancing facial toner, renewing face scrub, daily strengthening shampoo, and revitalizing hair conditioner . 9 months ago
    View Post Un número por el cual comunicarse, por favor 9 months ago
    View Post Me gustaría comunicarme con ustedes para la compra de un producto 9 months ago
    View Post Por favor, dónde puedo comprarlo 9 months ago
    View Post Just received my samples 8 months ago
    View Post Şampuan 10 months ago
    View Post Selam aleyküm refik azerbaycan istanbul ramide oturuyorum 11 months ago
    View Post Selam aleyküm refik azerbaycan istanbul ramide oturuyorum kaç para 11 months ago
    View Post Brickell sampuani 11 months ago

    ✅ Positive Comments

    Post ID Comment Date
    View Post The absolute best! 🙌🏼 4 weeks ago
    View Post Have to say the after shave and moisturiser are immense. 4 weeks ago
    View Post My favorite moisturizer 1 month ago
    View Post I’m loving my Brickell products! 1 month ago
    View Post The absolute best face wash 🙌🏼 3 months ago
    View Post Great products 6 months ago
    View Post Excellent 🥰 6 months ago
    View Post Have it and Love it! 7 months ago
    View Post Excellent 🥰 6 months ago
    View Post The Eye Cream IS the best…it’s what got me hooked on their other products. 6 months ago
    View Post Wonderful 🙂 6 months ago
    View Post Great gift ideas 💡 👌 🥰 6 months ago
    View Post Glad to see a business step up and deliver quality skincare products for men. 7 months ago
    View Post Nice! 7 months ago
    View Post I ordered this sample set for my son.. WOW so much for him to try! I was going to tuck in his stocking (he's 34 😄) but it's way to big! Going to wrap and put it under the tree 🎄 6 months ago
    View Post I just ordered my own sample kit. Thankfully, they are putting out an organic / Natural product with no toxins, toxic heavy metals, etc. in them. So, we'll see. 5 months ago
    View Post Excellent set for the men in your lives . 🥰 6 months ago
    View Post It works 💪 🥰 6 months ago
    View Post The only product I’ve tried that works! 8 months ago
    View Post I've really enjoyed using this for my travels! Perfect size! 8 months ago
    View Post I want your life!! Their products are great 2 years ago
    View Post Love the dog. 2 years ago
    View Post I have said this, that holistic natural healing is the best treatment for any virus or disease and I recommend Dr Oyoma Herbal Home as the best in west Africa. I got to know him when I was infected with herpes virus and was looking for a natural way to cure it, so I ordered his herbal remedy, used it as instructed & It worked perfectly, it reversed and cured my herpes.. I believe in sharing this, that someone might find hope again & be well, you can reach out or find more about Dr oyoma at https://www.facebook.com/Dr-Oyoma-107491022253955/ 2 years ago
    View Post Great products. I’ve been using for a few years and look like an Adonis!! Hahaha. Far from it but their stuff is very good. 2 years ago
    View Post Lovely 2 years ago
    View Post I'm loving their products. 6 years ago
    View Post Awesome 6 years ago
    View Post Can't wait to try this one! 9 months ago
    View Post I love it , very helpful to me 9 months ago
    View Post Eye Cream, Eye serum, and Nightime cream! Also became a VIP member🔥 9 months ago
    View Post This is my next purchase when I get the opportunity 👀 9 months ago
    View Post Hot 9 months ago
    View Post The best natural product for my face 11 months ago
    View Post Brickell have some great products. 11 months ago
    View Post I love it very much. 9 months ago
    View Post 👍 1 year ago