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Kopari Beauty

Comment Analysis Report

Beauty, cosmetic & personal care

212,192

Followers

Comments

Grade

38.4

Score

Visit Website

Total Comments

Posts Analyzed

Top Level Comments

38.4/100

Overall Score

Page Engagement ⓘ

User Comments

Categorized

❤️

Total Likes

📊

0.0

Avg Likes/Post

💬

0.0

Avg Comments/Post

🚀

0.0

Avg Engagement/Post

Sentiment Distribution

Negative (57.14%)

Neutral (22.86%)

Positive (20%)

Score Breakdown

Positive Comments 7 comments

F 20%

Neutral Comments 8 comments

F 22.86%

Negative Comments 20 comments

D 57.14%

Page Engagement Rate 0 replies + 0 likes

F 0%

General Analysis

Customer comments predominantly express frustration over service and product reliability, with a significant number reporting issues with order fulfillment and lack of communications from the company. However, there are positive remarks highlighting certain products and customer satisfaction with results, potentially indicating a split in experience among users.

📊

Comment Breakdown

📌 Posts Checked 14

💬 Total Comments 91

✅ With Text 89

💡 Page Replies 0

🙋 User Replies 91

🎯

Pain Points

1 Products often not received or missing items

2 Poor customer service response times

3 High product prices with perceived low value

4 Shipping issues causing customers to feel scammed

5 Defective product packaging leading to spillage

💡

Marketing Angles

1 Highlight customer loyalty stories and product efficiency

2 Promote responsive customer service and support

3 Introduce competitive pricing to address complaints

4 Offer promotions or discounts for first-time buyers

5 Enhance the packaging of products to prevent defects

Negative Comments

Post ID	Comment	Date
View Post	Got my order, however I only received one item. I can’t get anyone at Kopari to answer my emails. This order was over $100. Beware.	1 year ago
View Post	Crystal McGee same!!!	1 year ago
View Post	Crystal McGee please let me know if you’re able to get any sort of contact information for these people other than the email they provide.	1 year ago
View Post	Crystal McGee I am so happy to hear this! I did the same! Sent my invoice and pics of the non existent product. I will never order from them again. Thank you so much for responding.	1 year ago
View Post	Expensive and very Small container and I didn’t notice a shimmer to my skin. Did have a good smell but not worth it. Won’t be ordering again	1 year ago
View Post	At this point, I’m contacting the Better Business Bureau, and I’m going to continue to go after this company. When you spend $50 on a product and never receive it and cant get a hold of anybody via email or phone there’s a problem. And this is going to be a problem. I won’t stop! BEWARE!!! Of this company.	1 year ago
View Post	LeeAnne Christensen this company a scam! I spent $70 and received nothing and no one will reply to my emails. I’m so frustrated! BBB definitely needs to be aware of their bad practices and ripping people off	1 year ago
View Post	Britney Hardy Sanders well I emailed them and told them.. I was going to file with the BBB and I was not going away. Here is the email I received shortly there after.	1 year ago
View Post	Britney Hardy Sanders It should never have to come to that. Bad business reflecting on the customer.	1 year ago
View Post	Wow! Same thing happened to me, spent $70 and received NOTHING! Emails sent but zero response so now I’m out $70! What a scam	1 year ago
View Post	I placed an order on Mar 28th. Bank acct is debited. No sign of shipping or anything.	1 year ago
View Post	Beware you will not receive your order and there is no contact information via phone. You can email them but get no response.!	1 year ago
View Post	Beware!!! You won’t receive anything and you will be out $$! Do not buy from this company	1 year ago
View Post	Beware of this company you will not receive your order. And if you do there will be something missing in your order. You can email them and you’ll never get a response. You can call the customer phone number provided but they don’t take calls. Beware in capital letters!!!	1 year ago
View Post	My fourth attempt at trying to reach out to someone… I hate to be that person that runs to the comment section, but no one is getting back in touch with me. I received my order and one of my bottles has obviously less product in it than the other. And even the other is slightly low. Basically the bottles are not full.	1 year ago
View Post	Nikki Gerrald I am in the process of calling the Better Business Bureau on this company. I received my order and one item was missing of course it was the $50 bottle of sunscreen. I’ve emailed them no response called customer service and they don’t take your calls.	1 year ago
View Post	Help. I just got this packaged today and lotion leaked everywhere. Ughhhh. This was for Christmas gifts	1 year ago
View Post	I just received my order but the spray pump to the sun glaze sheer body mist is defective and does not work, so I’m unable to use this. How disappointing. Please advise how this can be resolved.	1 year ago
View Post	Lela Ray yes i got the sheer body mist from Macy's and the bottle is defective and spilled all in the box. This stuff isn't cheap so they need to change container because it will not stay together.	11 months ago
View Post	I ordered a set of the body mist and a body butter, I was told it was delivered but I never received it. I’m very disappointed in the shipping. It cost me $70 for nothing!!!	1 year ago

Neutral Comments

Post ID	Comment	Date
View Post	Deja Hargrett	1 year ago
View Post	Are these waterproof?	1 year ago
View Post	Kopari Beauty Did you get rid of the Kopari Clique Rewards Program? I don't see that I received any notice that it was being eliminated. I had been saving up my points and will be pretty disappointed 😭. Plus it's my birthday month.	1 year ago
View Post	Are your products reef safe?	1 year ago
View Post	very nice product- but very pricey	1 year ago
View Post	Is there a coupon code?	1 year ago
View Post	Love the dress!!	1 year ago
View Post	I use this. The best sunscreen	1 year ago

Positive Comments

Post ID	Comment	Date
View Post	LeeAnne Christensen I emailed them and submitted my order invoice and photos of what I received. They sent another package and included a freebie! I got it today	1 year ago
View Post	Is this product REEF SAFE?	1 year ago
View Post	Is there a coupon code I could use?	1 year ago
View Post	Love these products!! The coconut melts saved me this summer. Jeff my tan glowing all summer. Still put on when I go out for that dea kissed tanned look and smells delicious.	1 year ago
View Post	Love the comments! Use original and tropical. They smell so good and keep your skin hydrated and shimmery	1 year ago
View Post	I literally just want every product from Kopari. I’ve never been let down and I am surprised by results every time I use a product.	1 year ago
View Post	Love love the marine face wash!!!	1 year ago