Facebook Ai Comment Analysis
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Henné Organics
Fans: 3640
Henné Organics's Overall Score
B
85.48/100
Comment Sentiment Grades
| Category | Grade | Percentage |
|---|---|---|
| Positive Comments | D | 45.24% |
| Neutral Comments | D | 35.71% |
| Negative Comments | B | 19.05% |
| Page Reply Rate | C | 66.67% |
General Analysis
Comment Breakdown
- 📌 Posts Checked: 24
- 💬 Total Comments: 70
- ❌ Total Comments without Text: 0
- ✅ Total Comments with Text: 42
- 💡 Page Replies: 28
- 🙋♂️ User Replies: 42
- ❌ Negative Count: 8
- ⚖️ Neutral Count: 15
- ✅ Positive Count: 19
- 📣 Page Reply Rate: 66.67%
Pain Points
- Product durability issues including damaged items on arrival
- Product performance concerns such as lip tint smearing and fading quickly
- Order timing and awareness leading to missed promotional opportunities
- Difficulty accessing or using sample products
- Need for clear instructions or guidance on obtaining and using samples
- Concerns about product smell being unpleasant
- Issues with damaged products upon arrival
- Website functionality problems affecting ordering
- Delayed order confirmations causing trust issues
- Lack of vegan product information
- Unclear sample sizes causing questions
- Desire for sheer but colorful lip products
- Need for perfect lip color matching
- Interest in natural ingredients like cinnamon and clove
- Shipping and handling cost concerns
Marketing Angles
- Highlight clean, chemical-free beauty products with customer testimonials
- Emphasize hydrating and moisturizing benefits of lip care products
- Promote company values like waste reduction and sustainability
- Encourage sample requests with easy-to-follow instructions
- Leverage positive social proof on customer service excellence
- Highlight moisturizing and soothing effects for chapped lips
- Promote variety and usefulness of sampler packs
- Emphasize support for small businesses
- Showcase elegant and clean product ingredients
- Encourage trying new color options with long-lasting wear
- Highlight moisturizing and sheer color features
- Emphasize organic and natural ingredients like cinnamon and clove
- Promote perfect color matching and variety
- Showcase customer excitement and positive unboxing experiences
- Address sample size transparency and shipping value
❌ Negative Comments
| Post ID | Comment | Date |
|---|---|---|
| View Post | I really REALLY wanted to love the lux lip tint, but after 5 or so min of application, it just smeared around my lips, and after 20+ min it was gone. Any way I had a bad batch? The colors are beautiful 😕 | 1 month ago |
| View Post | I ordered a sample of this, but the roller ball is locked in place and will not budge. Any tips? | 2 months ago |
| View Post | I am disappointed with the product. I received the damaged lip balm and one if the samples is damaged too! | 3 months ago |
| View Post | I literally just placed an order over 50$ I'm so sad I didn't see this earlier! | 4 years ago |
| View Post | How long does it take?? I authorized payment on 2/9 and have not even received an order confirmation. I hope this is not a scam. | 3 months ago |
| View Post | I received damaged product. Lip balm is damaged and one of the samples tint as well. I am kinda disappointed! | 3 months ago |
| View Post | I bought your products from GMA Steals & Deals and I have to say your lip balms, lip masks, etc don't smell nice. Its actually unpleasant which is so disappointing. I was so hoping I would like your products since they are suppose to be "clean" products. There has to be something you can do about the smell of these products. It makes me not want to use them. | 4 months ago |
| View Post | Trying to order online but website not working? 🤷🏻♀️ | 6 months ago |
⚖️ Neutral Comments
| Post ID | Comment | Date |
|---|---|---|
| View Post | Kindly share how I go about getting these samples please🤩 | 1 month ago |
| View Post | Thank u for sharing have u tried these yet I like that sound that's cool | 6 years ago |
| View Post | Henné Organics I finally received my items. Thank you. | 2 months ago |
| View Post | Where’s the deal for all 9 shades mini size + a lip balm for $10? 😎 | 3 months ago |
| View Post | do they work as blush or do they not set | 4 months ago |
| View Post | eweww I am sorry that I missed this one. | 4 months ago |
| View Post | Hi, are your products vegan (including no beeswax)? | 4 months ago |
| View Post | So bummed I missed the Christmas BOGO on this! It’s truly the most elegant facial oil out there. | 5 months ago |
| View Post | Henné Organics what are the samples’ sizes? | 6 months ago |
| View Post | Cinnamon | 7 months ago |
| View Post | Cinnamon and clove lip exfoliator | 7 months ago |
| View Post | Cinnamon, clove lip balm | 7 months ago |
| View Post | How sheer? I like a transparent shine but with color. | 3 months ago |
| View Post | Even colors that I’m jot drawn to are pretty on since it’s a sheer moisturizing balm | 6 months ago |
| View Post | Jot = just not | 6 months ago |
✅ Positive Comments
| Post ID | Comment | Date |
|---|---|---|
| View Post | Love this lip balm! Very moisturizing !💋 | 1 month ago |
| View Post | See… now that is is what I’m talking about! A company that actually cares, trying to reduce waste. Good move Henne!!! 🩷❤️🤎 | 2 months ago |
| View Post | First off, I was not paid or given products to write this comment. This really is a great product. I love it and it’s clean. I wanted to start using less chemicals and this got me off my addiction to Blistex. 😬😆 Customer service is amazing too. Highly recommend. | 2 months ago |
| View Post | Love the lipsticks Hydrating and so good for ur lips The lip mask is also a favorite | 1 month ago |
| View Post | Your lips products are amazing! | 1 month ago |
| View Post | Wonderful product as well as the Tinted Lip Balm. I have already placed a second order. My lips feel wonderful and the Nordic Berry Lip Exfoliator is an absolute treat to use👄 | 3 months ago |
| View Post | I agree with all the comments! I ordered the lip balm sampler as well as several other samples including the Luxury Hand Cream and the Peptide Face Cream which are both lovely. I have just ordered the Bare Lip Balm and the Nordic Berry Lip Exfoliator. The Luxury Lip Balm V2 is wonderful! I look forward to trying more of the Henne Organics product line in the coming months. Support Small Business!! | 3 months ago |
| View Post | Just received my sample pack and how beautifully it is packed. Can’t wait to play with it!! | 3 months ago |
| View Post | I just received my 9 sampler, and whoever had the idea for a sampler needs a raise. I never would have ordered the colors I like, so the sampler was a GAME changer. I never thought I’d be one for a lip tint, but really have been impressed with your products. I literally just put them on, now it’s going through the “all day” test, to see how it wears! Great colors, your colorist knows what they’re doing. | 4 months ago |
| View Post | Nick N Clare I 100% agree👄 | 3 months ago |
| View Post | Just received my 9 sampler order. It was very nicely packed. I’m loving the lip tints! They really are moisturizing & colorful as stated. I’ll be ordering a full size | 3 months ago |
| View Post | I got my sample set, lip serum, and full sized balm yesterday. My lips get super chapped and flaky in the winter, and this year has been especially bad. I applied two layers of serum, let that soak in, then applied the balm. I honestly don’t remember the last time my lips felt so soft and hydrated, and they stayed that way for over two hours!! This morning I tried one of the tints. The color was a dark red, something I would never have picked myself, but when I put it on it was sheer and gave a beautiful hint of color. Next up I’m going to try the hand cream and lip mask. I’m truly impressed! | 3 months ago |
| View Post | And they feel so great on my lips! | 6 months ago |
| View Post | beautiful colors | 6 months ago |
| View Post | I got my lip tint samples & lip balm today! I'm so excited and impressed. Definitely worth paying S&H. Thank you! | 6 months ago |
| View Post | Henné Organics I can't wait to try the lip tints. | 6 months ago |
| View Post | Henné Organics whoo hoo... looks like I was right 😁 | 7 months ago |
| View Post | I got my sample pack and have only tried Blissful just now but my guess was right and it’s the perfect color, absolutely gorgeous, I’ve been searching for that perfect color for years. | 2 months ago |
| View Post | Huge fan! Amazing products!! | 9 months ago |